Customer Support

For general product support, FilterSense combines the industry’s most experienced staff with advanced issue tracking and management software to document and resolve customer support inquiries quickly and thru to completion while adhering to the company's ISO 9001:2000 Quality and Customer Satisfaction system.

While most incoming inquires are related to product and application education, should a potential issue occur with a product, our customer support system integrate sales, engineering, manufacturing, and quality control departments into the resolution of every support ticket to ensure quick response, permanent resolutions and feedback into the ISO quality management system.